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Stay Informed

Information Resources

Whether you're a small agency trying to grow or a large operation needing stability and structure, we become an extension of your team — faithfully supporting you every step of the way. Start with the official news sources we monitor daily.

Medicare Administrative Contractors

Official MAC news pages — the updates that drive your claims.

All links verified July 2026

From Our Billing Team

Practical guidance on the questions agencies ask us most.

Medicare Portals

What is eServices?

Palmetto GBA's eServices is a free, internet-based, provider self-service secure application. Its goal is to give providers secure and fast access to their Medicare information seamlessly — eligibility, claims status, remittances, and more, without waiting on the phone.

JJ Billing Services team

Claims & Compliance

When Claims Require Additional Documentation

The submission of additional documentation is required only when certain CPT®/HCPCS codes are billed, or when additional documentation is needed to process and price a service. When required, it should be submitted through the payer's portal with the claim's supporting information included.

JJ Billing Services team

DME & Physicians

Ordering Surgical Dressings for Your Patients

For a durable medical equipment (DME) supplier to provide surgical dressings to your patients, there are actions physicians can take to make sure all the required supporting documentation is complete — so patients get supplies without delay and claims stand on solid ground.

JJ Billing Services team

Questions about a payer or a claim?

Our U.S.-based team monitors these sources daily — ask us anything.